Shipping policy

We ship to customers across Australia and internationally. All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Domestic Shipping (Australia) Standard Shipping: 3-7 business days - $9.95 AUD Express Shipping: 1-3 business days - $14.95 AUD Free shipping on orders over $75 AUD International Shipping We ship to most countries worldwide. International shipping rates are calculated at checkout based on destination and package weight. Standard International: 7-21 business days Express International: 3-7 business days Order Processing Time Orders placed before 2:00 PM AEST Monday-Friday will be processed the same day. Orders placed after 2:00 PM or on weekends will be processed the next business day. Shipping Carriers We use Australia Post, DHL, and UPS for shipping. You will receive a tracking number via email once your order ships. International Orders - Duties & Taxes For international orders, duties and taxes are calculated at checkout where applicable. You will not need to pay additional fees upon delivery for most destinations. Delivery Issues If your package is lost or damaged during shipping, please contact us immediately at [your email]. We will work with the shipping carrier to resolve the issue. Address Accuracy Please ensure your shipping address is correct. We are not responsible for packages shipped to incorrect addresses provided by the customer. Contact Us For shipping questions, contact us at offgridder.au/contact